Frequently Asked Questions
Everything you need to know about shopping at Oh My Dog.
How do I know which size to pick for my pet?
We provide a detailed size guide on every product page. We recommend measuring your pet's chest girth and neck circumference to ensure the most comfortable fit for our high-fashion apparel.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, items with visible pet hair cannot be accepted.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for those urgent runway moments.
Are your materials safe for sensitive skin?
Absolutely. We use premium, hypoallergenic fabrics such as organic cotton and soft knits to ensure your dog stays stylish without any skin irritation.
Do you ship internationally?
Yes, Oh My Dog ships to over 50 countries worldwide. International shipping rates and delivery times vary depending on the destination and local customs processing.
How should I care for my dog's new designer outfit?
To maintain the quality of the fabric and prints, we recommend hand washing in cold water or using a delicate machine cycle, then laying the garment flat to dry.