Returns & Exchanges
At Oh My Dog, we want you and your canine companion to be completely satisfied with your fashion finds. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items in their original packaging with all designer tags still attached to ensure a smooth processing experience.
Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing